Centralise client profiles, funding details, and transport needs in one secure system for health and community transport providers across Australia.
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1,000+ happy users
Trusted by Australian community transport providers for 29+ years
Designed for administrators and dispatch teams who need speed and clarity—not complexity.
Client Management
Centralise client profiles, eligibility, all in one secure, compliant system.
A specialist platform created to support the real operational, funding, and compliance needs of Australian community transport providers.
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Store comprehensive transport and care information in one place.
Personal & contact details
Mobility and assistance requirements
Medical or safety notes
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Stay compliant with government and funding rules.
NDIS, HACC support
Funding types & billing rules
DEX, TfNSW support
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Find the right client instantly, even at scale.
Smart search and filters
Interactive contact links
Real-time updates
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Control who sees what information.
Region-based access
Role permissions
Secure cloud storage
Designed for administrators and dispatch teams who need speed and clarity—not complexity.
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Centralise client profiles, eligibility, and service history in one secure, compliant system.
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Capture personal, contact, and eligibility details in one place.
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Store important files, instructions, and history securely.
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Schedule, update, and track trips with just a few clicks.
A complete client management system tailored for transport operations.
Detailed client profiles and history
Funding and billing rule configuration
Transport and accessibility requirements
Attachments and document storage
Contact management and communication tools
Role-based permissions and regional access
Integrated with bookings and reporting
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
See how TRIPS centralises client data, improves compliance, and saves your team hours every week.
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All-in-one transport management designed for organisations delivering health, disability, and community transport services—built for Australian compliance from day one.
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Unit 12/1A Ken Tubman Dr, Maitland NSW 2320
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