TRIPS is an Australian-based community transport management software provider. The platform is purpose-built for organisations delivering health, disability, and community transport services, including CHSP, CTP, HACC, patient transport, and community access programs.
Trips began over 29 years ago when we developed a tool to help the Home & Community Care sectors manage their transport. From those exciting beginnings we quickly became the provider of Australia’s only dedicated community transport software.
Since then, we continue to improve our software to meet the needs of Community Transport Providers and a wide range of community care sectors, including aged care, non-profits, community organisations, disability services, and NDIS providers. We currently employ over thirty Australian-based staff to support clients across Australia.
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A specialist platform created to support the real operational, funding, and compliance needs of Australian community transport providers.
Purpose-Built Platform
Not a modified logistics tool or generic scheduler.TRIPS is designed exclusively for Australian community transport workflows and funding models.Every feature reflects how your teams actually operate.
End-to-End Operations
Manage clients, bookings, drivers, dispatch, and reporting in a single platform.No spreadsheets. No duplicate data. No disconnected tools.Just one clear source of truth across your organisation.
Compliance by Design
Capture verification and trip data as part of normal operations.Generate accurate reports aligned with NDIS, HACC, DEX, and TfNSW requirements.Stay audit-ready without extra admin effort.
Configurable Workflows
Every organisation runs differently. TRIPS adapts to your processes—not the other way around.Customise rules, fields, and workflows to fit your service model.Scale confidently as your operations grow.
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It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
FACTS & NUMBERS
Of Users
recommend TRIPS
Trusted by Australian community transport providers for 29+ years
TRIPS is built specifically for Australian community transport organisations, including disability and NDIS providers, health and patient transport services, and government-funded programs.It supports operations teams, dispatchers, administrators, compliance staff, and drivers with tools tailored to their daily workflows.
TRIPS is built specifically for Australian community transport organisations, including disability and NDIS providers, health and patient transport services, and government-funded programs.It supports operations teams, dispatchers, administrators, compliance staff, and drivers with tools tailored to their daily workflows.
TRIPS is built specifically for Australian community transport organisations, including disability and NDIS providers, health and patient transport services, and government-funded programs.It supports operations teams, dispatchers, administrators, compliance staff, and drivers with tools tailored to their daily workflows.
TRIPS is built specifically for Australian community transport organisations, including disability and NDIS providers, health and patient transport services, and government-funded programs.It supports operations teams, dispatchers, administrators, compliance staff, and drivers with tools tailored to their daily workflows.
TRIPS is built specifically for Australian community transport organisations, including disability and NDIS providers, health and patient transport services, and government-funded programs.It supports operations teams, dispatchers, administrators, compliance staff, and drivers with tools tailored to their daily workflows.
Empower drivers with real-time schedules, trip updates, and verification tools—right on their mobile, wherever the job takes them.
4.5
rated by customars 5k Download
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All-in-one transport management designed for organisations delivering health, disability, and community transport services—built for Australian compliance from day one.
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Unit 12/1A Ken Tubman Dr, Maitland NSW 2320
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