All-in-one transport management designed for organisations delivering health, disability, and community transport services—built for Australian compliance from day one.
Trusted by Australian community transport providers for 29+ years
What is For?
TRIPS is an Australian-based software platform designed exclusively for community, health, and disability transport services.Our mission is to reduce administrative burden, improve service delivery, and support compliance so organisations can focus on providing safe, reliable transport.
Simplifying community transport operations across Australia with a purpose-built, compliant, and all-in-one platform.
A specialist platform created to support the real operational, funding, and compliance needs of Australian community transport providers.
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Not a modified logistics tool or generic scheduler.TRIPS is designed exclusively for Australian community transport workflows and funding models.Every feature reflects how your teams actually operate.
Automatically or manually assign bookings to the right drivers and vehicles with powerful scheduling tools built for Australian community transport operations.
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Clear visibility. Smarter decisions.Track performance, monitor compliance, and uncover opportunities — all from one powerful dashboard. When you can see everything, you can improve anything.
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TRIPS was built with compliance in mind — integrating automated checks, secure documentation, and audit-ready reporting into every trip workflow. Reduce risk. Increase confidence. Deliver care without compromise.
TRIPS is built as a fully integrated suite of modules covering every stage of community transport operations—from client onboarding and bookings to dispatch, compliance, and reporting.
Centralise client profiles, eligibility, all in one secure, compliant system.
Store client details, contacts, and funding information
Track eligibility (HACC, DEX, TfNSW [ODIN])
Maintain complete trip and service history
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Client Management
Centralise client profiles, eligibility, all in one secure, compliant system.
Booking Management
Capture, organise, and manage one-off and recurring transport bookings with accuracy.
Capture, organise, and manage one-off and recurring transport bookings with accuracy.
Quick trip creation and recurring schedules
Availability and conflict checks
Reduce manual admin and double bookings
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Manage drivers, vehicles, and compliance requirements from a single dashboard.
Driver profiles, licences, and certifications
Vehicle allocation
Availability and capacity management
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Optimise booking assignments with smart scheduling and resource planning tools.
Route and capacity optimisation
Reduce travel time and operational costs
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Coordinate trips in real time with live visibility of drivers, vehicles, and bookings.
Live journey status tracking
Manage changes and disruptions quickly
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Verification & Compliance
Trip verification and audit trails
Built-in compliance checks
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Customise workflows, permissions, and rules to match your organisation’s operations.
Role-based access controls
Adaptable billing for different services
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Generate accurate reports aligned with Australian funding and regulatory frameworks.
Pre-built government reporting tools
Exportable financial and operational data
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Empower drivers with a mobile app for bookings, navigation, and real-time updates.
View schedules and booking details
Navigation and live status updates
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Provide your team with instant access to guides and expert support.
Self-service knowledge base
In-app help and documentation
Explore the tools, workflows, and features that power safe, reliable, and compliant transport services every day.
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It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
It is fantastic value – the amount of time and money we have saved is phenomenal. We couldn’t have grown to our current level without it. It’s so much quicker for our team which means happier clients for us and for our member organisations. The support from the Trips team is fantastic – they are always available, get back to us and answer any queries we have.”
Sandra Sutherland
Transport Services Manager, Volunteering Gold Coast
FACTS & NUMBERS
Of Users
recommend TRIPS
Trusted by Australian community transport providers for 29+ years
Empower drivers with real-time schedules, trip updates, and verification tools—right on their mobile, wherever the job takes them.
4.5
Star Rating
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All-in-one transport management designed for organisations delivering health, disability, and community transport services—built for Australian compliance from day one.
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Unit 12/1A Ken Tubman Dr, Maitland NSW 2320
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