Our cloud-based software is specifically designed to make lighter work of the business of transport. Our core focus is to free you up to do all the important work you do.

We are constantly investing in upgrading the functionality and usability of Trips. Developments include our transport specific allocation engine; MDS, CHSP & NDIS reporting; mobile driver app and GPS tracking of vehicles.

At all times we are driven to better meet the needs of our clients as they seek to serve their communities.

Recent innovations mean that our software is now being used by non-emergency patient transport providers, alongside councils and other transport providers around the country.

Its major benefits include:

Bookings and Trips

An intuitive booking system that captures all the relevant information including client details, appointment time, pickup time and treatment type. It will also calculate the time and distance for this trip.

Route Optimisation

With our advanced routing algorithm, we find the most efficient route between pick-up and drop off for multiple passengers and their destinations.

World class auto- allocation engine

Bookings can either manually be assigned or automatically assigned using our advanced auto allocation engine. Developed specifically for community transport organisations the allocation engine can be customised to your specific requirements.

On Board Vehicle Systems

Our purpose designed on board vehicle systems allow real time updates between the office and vehicle including run list updates and vehicle position.

Comprehensive database

All relevant client, staff & volunteer, journey and vehicle information can be captured and stored by the central database. This includes information such as all relevant client departure and return times, distance travelled, vehicle maintenance and event history.
All pertinent driver and crew information fields are available in the database including community transport specific field. Driver and crew training history and any equipment issued can be tracked.

Extensive alerts

Alerts can be generated for a vast array of events, e.g. when a driver’s license is going to expire or if a client needs to be notified of a change in pick-up time.

Management, Financial & Performance Reporting

Many reports including invoices and statements can be easily created to give your management team a snapshot of key performance indicators. This enables them to respond to any issues as they arise and forms the basis of their monthly reporting.

Customisation

Trips can be customised specifically to suit your organisation. We can modify or build enhancements based on your requirements enabling you to tailor the software to your organisation’s needs.

Multi Office Support

Trips can support a single location or multiple branch offices. Our allocation system also supports vehicles stored in different locations.

Web-based for a mobile and responsive workforce

The program is fully accessible through an internet browser whether on a laptop, tablet or mobile phone. This gives your people access to all support and service information that they need to do their job.

CHSP, NDIS and MDS Reporting

Trips fully supports the CHSP DSS Data Exchange through a system to system transfer and is NDIS ready.